Understanding the Demand for BSB Training
The NCVER 2023 data reveals significant trends for Registered Training Organisations (RTOs) offering Business Services (BSB) Training Packages. With a total of 339,735 enrolments, representing 11.6% of total vocational education and training (VET) enrolments, the BSB sector has second highest number of enrolments compared to other training packages. If you’re an RTO, it’s clear that now is the time to pay attention to the opportunities in the BSB sector.
The Expanding Reach of e-Learning
One of the most exciting aspects of this growth is how it spans across different regions of Australia. With an increasing number of learners in regional and remote areas, there’s a clear demand for flexible and accessible online training solutions.
| Remoteness Region | 2022 Enrolments | 2023 Enrolments | YoY Growth |
| Major Cities | 156,040 | 165,650 | 6% |
| Regional | 59,140 | 62,860 | 6% |
| Remote | 4,970 | 5,420 | 9% |
Top Qualifications Driving Growth
Certain BSB qualifications are showing particularly strong growth. Here are the top qualifications experiencing the most significant year-over-year (YoY) growth:
| Code | Name | 2022 Enrolments* | 2023 Enrolments* | YoY Growth |
| BSB30220 | Certificate III in Entrepreneurship and New Business | 2,140 | 3,295 | 54% |
| BSB30420 | Certificate III in Library and Information Services | 800 | 1,830 | 129% |
| BSB40320 | Certificate IV in Entrepreneurship and New Business | 3,195 | 5,615 | 76% |
| BSB40420 | Certificate IV in Human Resource Management | 3,895 | 6,045 | 55% |
| BSB40820 | Certificate IV in Marketing and Communication | 7,345 | 11,855 | 61% |
| BSB50920 | Diploma of Quality Auditing | 690 | 1,330 | 93% |
| BSB80120 | Graduate Diploma of Management (Learning) | 6,750 | 10,455 | 55% |
*Where applicable this includes data from qualifications that superseded in 2022.
The BSB30420 Certificate III in Library and Information Services and BSB50920 Diploma of Quality Auditing stand out with growth rates of 129% and 93%, respectively, signaling a strong demand for niche qualifications in the sector.
Skill Sets Experiencing Unprecedented Growth
BSB skill sets are also on the rise, with significant enrolment increases in micro-business, marketing, and customer service-focused programs. Here are the skill sets experiencing the highest YoY growth:
| SKILL SET | 2022 Enrolments | 2023 Enrolments | YoY Growth |
| BSBSS00102 – Micro Business Skill Set | 1,055 | 4,105 | 289% |
| BSBSS00103 – New Business Ventures Skill Set | 150 | 720 | 380% |
| BSBSS00107 – Marketing and Communication Foundations Skill Set | 325 | 630 | 94% |
| BSBSS00119 – Customer Service Skill Set | 685 | 1,360 | 99% |
| BSBSS00120 – Administrative Assistant Skill Set | 15 | 555 | 3600% |
| BSBSS00128 – Lead Auditor Skill Set | 800 | 2,190 | 174% |
Notably, the Administrative Assistant Skill Set saw a staggering 3600% growth, indicating a renewed demand for administrative roles and support staff training.
Capitalise on BSB Training Growth Today
With the rapid growth of enrolments, expanding your RTO’s scope to include BSB training packages is a strategic move. As more learners seek business qualifications, your RTO can play a crucial role in shaping the next generation of business professionals.
Explore our comprehensive BSB training materials designed to improve course delivery and help your students excel in the business sector. Our resources provide engaging, high-quality content to support your RTO in offering top-tier education.
